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We use all precious metals, so that your pieces will last! We use either 925 Sterling Silver, 940 Argentium Silver and 24KT Gold Plate and Rhodium Plate our silver pieces.  Some pieces are made of solid 18KT Gold as well.

There is no brass and gold/silver filled used in our products, so you won't have to worry about turning your finger green or pieces fading away. Our pieces are sturdy, solid and real.

Will My Pieces Tarnish Over Time?

18KT Gold
Enduring by nature. Solid 18KT gold will not tarnish — its glow is here to stay.

Sterling Silver

Sterling silver carries a living finish that softens and deepens over time.
A gentle patina is natural — a quiet conversation between metal, air, and skin.

To protect that clean, bright luster, we rhodium-plate all of our silver pieces.
This added layer slows oxidation and helps your jewelry stay luminous for years to come.

For our gold-toned designs, we apply a 24KT gold plating over sterling silver, creating a hue that’s soft and luminous — not the bright yellow of traditional plating, but a tone that feels warm, refined, and effortlessly natural.

If your silver ever needs a refresh, a gentle polish or natural cleaning method will bring back its original sheen.

Explore our Care Guide for simple, effective ways to restore your favorite pieces.

A few elements can encourage oxidation:

• Sulfur in the Air – present in soil, water, and daily surroundings.

• Humidity – moisture in the air speeds up tarnish.

• Chemicals – ingredients in soaps, lotions, or perfumes can interact with silver.

• Skin Chemistry – everyone’s natural pH tells its own story on metal.

If it's time to re-plate, visit our complimentary first time re-plating service here. 

Materials + Care

Your jewelry is crafted to be worn, loved, and lived in. With a little mindful care, your pieces will keep their natural glow for years to come.

Solid 18KT Gold

Pure, long-lasting, and naturally radiant.
It won’t tarnish, but like all fine gold, it can pick up tiny surface marks from life’s daily movement. These soften into a lived-in patina that many people love — but can always be polished back to a brighter shine.

Sterling Silver

Your .925 sterling silver pieces are made to accompany you through the everyday.
Silver naturally develops a soft patina over time — it’s part of its character. A simple polish brings its brightness right back.

How to Care for Your Pieces

A few gentle habits will help your jewelry stay beautiful longer.

Keep products away from your jewelry

Lotions, perfumes, and other chemicals can leave a residue on metal and speed up tarnishing.

Avoid chlorine

Pools and hot tubs contain chlorine, which can weaken solder and alloys over time. Remove your pieces before taking a dip.

Water, sweat, and the ocean are all okay

Solid 18KT Gold and Sterling Silver handle moisture well — just dry your pieces afterward to keep them looking their best.

Store with intention

Place your jewelry in a cool, dry space when it’s not being worn. A soft pouch or jewelry box is perfect.

Polish gently

A simple polishing cloth restores shine in seconds.

For deeper cleaning

• Use a sterling silver cleaner if needed.
  
• Or try an easy at-home soak:
  • Add a few pumps of mild soap to a bowl of warm water
  • Let your piece soak for 5–10 minutes
  • Brush gently with a soft toothbrush
  • Rinse and dry thoroughly

Absolutely! We understand sometimes the plating may wear off or start to tarnish. So we offer a complimentary first re-plating. After that, each piece or set of earrings is priced below:

• Small: $20
• Medium: $40
• Large: $60

The lead time is approximately 2-3 weeks.

To start the process please email hello@nancyyuanjewelry.com

Returns & Exchanges

We want you to love your piece. If it isn’t quite right, we’re here to help — simply and kindly.

30 Days to Decide

You may return or exchange your jewelry within 30 days as long as it is unworn, unused, and in its original packaging.

How to Begin

Email us at hello@nancyyuanjewelry.com to start your return or exchange. We’ll guide you through each step.

Sending Your Piece Back

You’ll be responsible for shipping the item back to us. Once received and inspected, we’ll issue a refund or exchange within 1–3 business days.

A Few Gentle Notes

• We can’t accept items that show signs of wear.
• We reserve the right to decline returns not sent back in original condition.
• If your piece arrives damaged, please reach out within 7 days with a photo. We’ll repair or replace it and provide a return label for a smooth process.

Thank you for supporting a small, intentional craft studio — your care helps keep this work thoughtful and personal.

Orders placed will ship within 3-5 business days from the day they are placed (usually it's asap), unless it is made to order.